Human Resource Discussion Questions
Watch the video titled “Diversity’s real power” (2 min 6 s) from Management Tips with Todd Dewett. Investigate two to three (2-3) reasons why diversity is important to an organization’s success. Speculate on the major potential ramifications to an organization if said organization does not practice diversity management. Give at least two (2) examples of the factors that contribute to job satisfaction that impact attitude and diversity in organizations.
The diversity is important for organizational success, since it helps an organization to get different ideas, find out the needs of different groups of population and their attitude towards the organizational product, and improves communication in the organization. First of all, the diversity in the organization allows collecting opinions and ideas of people who belong to different cultural and social groups. It gives an opportunity to the organization to view the problem on different sides and combine the ideas.
For example, by creating the design of a product, a company may combine western and eastern motifs in order to make a product more attractive for customers. In conditions of business globalization, it is necessary to know the peculiarities of different cultures and their needs for adjustment of the products to different cultural and social groups. Thus, in order to open a net of fast food in China or Japan, an American company should understand the people’s preferences in these countries.
Finally, the knowledge of peculiarities of different cultures and social groups helps avoid misunderstanding at the workplace and improve communication between the employees.
The main ramifications to an organization if the said organization does not practice diversity management are:
Failure in penetration of different branches of market;
Lack of variety in products, sales, and promotion ideas;
Failure in creating a strong work team, since its employees will not see themselves as a part of organization
Poor performance of employees;
Discrimination at workplace;
Quarrels and misunderstanding between the employees
According to Robbins, job satisfaction is a “positive feeling about one’s job resulting from an evaluation of its characteristics” (2014, p. 70). One of the examples of the factors that contribute to job satisfaction that impact attitude and diversity in organizations is creating a strong company’s culture which takes into account the interests of all employees and organization. The other example is adjusting to work conditions to needs of the employees. For example, flexible work hours and opportunity to work at home will benefit employees’ job satisfaction with disabilities or workers with small children.
Watch the video titled “Appreciating emotional intelligence” (4 min 28 s). Next, detail the significant ways that an awareness of emotional intelligence can improve a leader’s effectiveness. Select a situation in which you demonstrated emotional intelligence that improved your effectiveness as a leader, either in your professional or personal life.
The leader’s awareness of emotional intelligence …
