Managing Team and Individual Performance
Task 1:
A.C. 1.1
The process of building an effective team is very important for achieving the goals and objectives of a company or organization. The business culture is a part of the process of building an effective team. The business culture includes not only the organizational objectives but also the objectives of individual employees and the team. In the effective team, the members have the similar goals and objectives which help to contribute to the success of the organization. That is because employees are able to feel satisfaction from achieving the goals of the organization that are sound to their personal goals. This leads to the establishment of a supportive team climate which encourages employees to contribute ideas, take risks without fear of censorship, disapproval or reprimand. As a manager, leading a department in a medium sized company I would allocate time for evaluation of the personal goals and objectives of the employees in order to ensure that that the overall strategy of the business is sound to the individual objectives. This will help to provide customers with high-quality products or services in a timely manner. For example, a company that operates in the healthcare industry has to ensure that the objectives are time specific and realistic because the customers rely on the provided services.
A.C. 1.2
According to Shafer (2005), in order to achieve considerable results of the business performance, it is important to select individual and team objectives. That is because this will help to identify who is able to carry out a particular task in the most effective way possible. This task is usually carried by a human resources manager who is able to evaluate the level of competency of the employees and choose a right individual or team for a particular objective upon agreement. The responsibility of a manager who leads a department in the company is to ensure that the human resources manager has selected the right individual or team.
A.C. 1.3
First of all, it is important to ensure that the individual and team have a clear understanding of objectives of the organization. The manager or a team leader outlines the individual and team responsibilities. This helps the employees to understand their contribution towards achieving the objective of the organization and perform the allocated tasks effectively. Without a clear understanding of their contribution employees do not have the ability to provide high-quality results. This can be defined as a potential pitfall.
Task 2:
A.C. 2.1
The managers who concentrate on building trust within their teams are more likely to create an open environment where employees are willing to share their ideas and contribute to the success of the organization (Helliwell, 2011). The working environment that is developed on trust supports honesty and allow the employees to feel that their work is valuable. It is very important to ensure that employees understand the importance of their role within the organization. There are a number of examples when the performance of employees increases after the manager …
