This agreement was written in English. To the extent any translated version of this agreement conflicts with the English version, the English version shall prevail.
The Terms and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be are governed by and construed in accordance with U.S. law.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.
If you do not agree with any of these terms, you are prohibited from using or accessing this site.
These Terms become binding upon the User from the time of his/her accession and are valid during an indefinite period. In the event that one or more provisions hereof become invalid or unenforceable for any reason, this will not affect the validity or applicability of the remaining provisions.
Homework Lab users (Tutors and Students, “users” from this point on) provide their real names and information, and we need your help to keep it that way. Here are some commitments you make to us related to registering and maintaining the security of your account:
We do our best to keep Homework Lab safe, but we cannot guarantee it. We need your help to keep Homework Lab safe, which includes the following commitments by you:
Users are NOT allowed to post content which
Please use your common sense when picking the Content that you choose to post on or send via Homework Lab because you are solely responsible for, and bear all liability in relation to, such Content.
Homework Lab provides a functionality whereby a User (a Student) may purchase Lesson Services provided by other Users (Tutors). Homework Lab maintains and makes available messaging and document collaboration functionality (aka Student Collaboration Platform) and other related technology that enables provision of Lesson Services. Homework Lab is not a provider of Tutoring Services. The role of Homework Lab is to solely facilitate and maintain unceasingly the operation of the Platform. Homework Lab does not act on behalf of and is not a representative (legal or other) of any User (Student or Tutor). Tutors are independent contractors and are not employees or agents of Homework Lab.
Homework Lab acts as a service that facilitates provision of Lesson Services by Tutors to Students and is not responsible for the decisions made regarding provision of such services; neither does it censor or otherwise check contents of Lesson Services provided. Students are responsible for overseeing content quality; disputes regarding quality of Lesson Services provided may be initiated only upon provision of confirmation of insufficient quality of such Services. Although Homework Lab requires all Users to provide accurate and true information about themselves, any tutor’s academic qualifications or experience cannot be fully verified through our screening. We do everything possible to avoid identity falsifications, however, we are not liable for situations when such falsifications happen. We will not be responsible for any damage done during your interaction with the Tutor, be it mental, psychological or other form of damage. If you believe that a Tutor or a Student is endangering you in any form, we urge you to contact the police immediately.
Your use of the Student Collaboration Platform may include exchange of files between you and your Tutor. Homework Lab does not bear any responsibility regarding the content of such files. You assume full responsibility and all risk from downloading and opening such files. Homework Lab is not responsible for the truth, accuracy, legality, and safety of the files that are object to the exchange between Tutors and Students.
If you choose to apply and are approved as a Tutor through the services, you agree to the following terms:
All payments made by Users of the Platform are thereby transferred to their Account Balance. Homework Lab does not receive payment for Tutoring Services; it acts as a temporary holder of the corresponding payment. Payment is released to a Tutor only once the Student confirms receipt of Tutoring Services. Tutors can expect payment for a Lesson Service to be held at a Student’s account until cooperation between the Tutor and the Student resulted in delivery of the requested Lesson Service.
Students who chose to request Lesson Services are therefore faced with a price charged by a Tutor with a mark-up added by Homework Lab. Mark-up is a necessary and unavoidable fee for safely holding funds, transferred by the student, in her Account Balance.
Tutors who wish to be featured in student Personal Account need to pay an additional fee that would allow them to be displayed on top of the list. Payment to Tutors for Lesson Services provided is accessible via Personal Tutor Account and may be withdrawn on a pre-set schedule.
Homework Lab connects Students and Tutors in order to facilitate collaboration between Users that may result in provision of digital goods and services that include but are not limited to Lesson Services or provision of editing services. In cases when the delivered product does not match initial requirements from the Student, the Student should contact Homework Lab directly via phone or email address and inform about the issue thoroughly and in detail. Upon mutual agreement, Homework Lab is obliged to either find a different provider of services and complete the request again without additional charges or fees, or fully refund the deposit made by the User to user’s card, Account Balance, or PayPal. Account Balance on Homework Lab is not refundable. Homework Lab requires up to 12 hours to find a new provider of services. Refunds to Account Balance happen within 24 hours after refund agreement was reached. Homework Lab requires up to 5 business days to complete a refund to User’s card or PayPal. All refund requests are considered no later than 30 days after the service was delivered to the User. Tutor charges are non-refundable unless a technical failure was recognized to result in non-provision of requested service from Homework Lab. In this case, Homework Lab is obliged to fully refund payment for the service to the Tutor’s card or PayPal (whichever method was used during payment).
Homework Lab has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Homework Lab of the site. Use of any such linked web site is at the user's own risk.
New password was sent
Create new account