Human Resource Project
Nowadays high service quality level has become a key factor of sustainable business development. In order to achieve it companies need to develop a proper human resource management strategy which will allow to attract or to bring up qualified and well-trained stuff. Efficient human resources can become company’s major source of competitive advantage (Snow, John).
The strategy in the company shall start from finding the reason of poor work environment which has led to low stuff morale and, as a result, negatively impacted productivity and retention of stuff.
Composed questionnaires include several most common factors leading to the poor working environment. The stuff questionnaire highlights workplace satisfaction (1-3 questions), feeling appreciated and valued (4-5 questions), employee retention (6-7 questions) and organizational culture (8-9 questions). The administration questionnaire highlights evaluating performance (10-11 questions), employee relations (12-15 questions) and organizational relationships (16 question) (“Sample Interview Questions For Managerial Positions”).
After gathering and analyzing the data a plan of amelioration shall be developed (Snow, John). It includes not only education and training but mostly creation a favorable atmosphere in the whole company where financial and moral principles are taken into account.
In order to accomplish innovations human resource department requires personnel of three employees. HR director will be planning, directing, and coordinating work tasks. Employment and placement manager will be informing employees about job duties, responsibilities, benefits, compensation, perform background and reference checks, interview applicants. Training Manger will create and develop training programs for the company.
Questionnaires
Staff questions:
Could you characterize your emotional attitude to the work in three words?
How do you see your career or promotion path in the nearest future?
Hypothetically, if you were to quit tomorrow, what would your reason be? (Son, 2017)
Do you feel valued at work? (Son, 2017)
How often do you receive recognition or praise for doing good work?
What the company should offer that you'll be able to reach your full potential here?
How do you think the administration attitudes toward to your feedback?
On a scale of 1 to 10, how comfortable do you feel giving upwards feedback to your supervisor? (Son, 2017):
How often do you have fun at work?
Administration questions ("11-3121.00 - Human Resources Managers"):
What do you do to ensure objectivity when you evaluate the work of others?
What have you found to be the best way to monitor the performance of the work of others? Share a time when you had to take corrective action
How do you go about developing the people you manage?
How do you help your employees become committed to a job or to the organization?
How do you deal with an employee who needs to be disciplined? Explain your strategy.
What sort of employee training do you think is necessary to offer?
How do you typically get cooperation from someone in another department?
Timeline:
Week one interview all 25 employees. Analyze the data and develop a plan for improving the situation in …
